Can't create return package - Studio 2021
Thread poster: Jose Ruivo
Jose Ruivo
Jose Ruivo  Identity Verified
Portugal
Local time: 05:07
Member (2007)
English to Portuguese
+ ...
Sep 17, 2020

Hello All,

I've just installed Studio 2021, was using 2019 yesterday and everything was fine, now I can not create a return package - I could yesterday, with "equal" packages from the same client plataform. Originally it was a WorldServer package.

The error message I get is "The required package converter 'packagename' to generate the return package is not installed".

Any suggestions, please?

Thank you!


 
expressisverbis
expressisverbis
Portugal
Local time: 05:07
Member (2015)
English to Portuguese
+ ...
Any component, or add-on missing? Sep 17, 2020

I am not sure if this works:

https://gateway.sdl.com/apex/communityknowledge?articleName=000013233
... See more
I am not sure if this works:

https://gateway.sdl.com/apex/communityknowledge?articleName=000013233

https://docs.sdl.com/813470/813640/sdl-trados-studio-2021/required-app-to-enable-support-for-------------sdl-worldserver-files
Collapse


Amanda Nascimento
 
Jose Ruivo
Jose Ruivo  Identity Verified
Portugal
Local time: 05:07
Member (2007)
English to Portuguese
+ ...
TOPIC STARTER
Like a charm! Sep 17, 2020

Hello,

Thanks a lot: it worked like a charm!

Can't understand why:
1) SDL doesn't include this in the default instalation, specially considering they make both products;
2) The error message doesn't prompt you to install the component.

Have a nice day!


Denisa Altdorfferová-Sedef
 
expressisverbis
expressisverbis
Portugal
Local time: 05:07
Member (2015)
English to Portuguese
+ ...
Great! Sep 17, 2020

Jose Ruivo wrote:

Hello,

Thanks a lot: it worked like a charm!

Can't understand why:
1) SDL doesn't include this in the default instalation, specially considering they make both products;
2) The error message doesn't prompt you to install the component.

Have a nice day!


My pleasure!
Thanks. Have a nice day, too!

[Edited at 2020-09-17 12:36 GMT]


 
Denisa Altdorfferová-Sedef
Denisa Altdorfferová-Sedef
France
Member (2020)
English to Slovak
+ ...
SITE LOCALIZER
WorldServerComponents Jan 24, 2023

Hello,

To all those who have the same problem in 2023 and beyond.

I have now encountered the same problem. After searching here and there, I found the corresponding RWS directive issued in 2022:

https://gateway.sdl.com/apex/communityknowledge?articleName=000018272

I have installed the necessary converter and can fi
... See more
Hello,

To all those who have the same problem in 2023 and beyond.

I have now encountered the same problem. After searching here and there, I found the corresponding RWS directive issued in 2022:

https://gateway.sdl.com/apex/communityknowledge?articleName=000018272

I have installed the necessary converter and can finally create a return package.

I agree with what has been said before and don't understand why SDL doesn't provide it by default for paid licenses.

Good luck!

Translated with www.DeepL.com/Translator (free version)
Collapse


 


To report site rules violations or get help, contact a site moderator:


You can also contact site staff by submitting a support request »

Can't create return package - Studio 2021







Trados Studio 2022 Freelance
The leading translation software used by over 270,000 translators.

Designed with your feedback in mind, Trados Studio 2022 delivers an unrivalled, powerful desktop and cloud solution, empowering you to work in the most efficient and cost-effective way.

More info »
Anycount & Translation Office 3000
Translation Office 3000

Translation Office 3000 is an advanced accounting tool for freelance translators and small agencies. TO3000 easily and seamlessly integrates with the business life of professional freelance translators.

More info »