Glossary entry (derived from question below)
Spanish term or phrase:
el área de atención a compras
English translation:
the purchase management department
Added to glossary by
Charles Davis
Sep 21, 2011 13:21
12 yrs ago
1 viewer *
Spanish term
It takes two to Tango!
Native in: Spanish 
, English
Works in: English to Spanish, Spanish to English
el área de atención a compras
Spanish to English
Other
Retail
This is part of a manual for a distribution center. They are explaining how different depts within it should work together. Thank you!
Proposed translations
(English)
| 4 +2 | the purchase management department |
Charles Davis
|
| 5 +2 | procurement/purchasing department |
FVS (X)
|
| 4 | client attention department |
Marta Moreno Lobera
|
| 4 | customer service department |
Lisa McCarthy
|
Change log
Oct 5, 2011 04:03: Charles Davis Created KOG entry
Proposed translations
+2
1 hr
Selected
the purchase management department
"Atención a compras" can mean customer service in the context of retailing, where it really means "atención a compradores" (that is, "a clientes").
However, in a distribution centre "compras" refers to what is coming in, not what is going out: what they are buying, not what they are selling. In other words, it is responsible for goods bought from suppliers.
For example, Walmart's Mexican/Central American division has a web page for its suppliers ("Socios comerciales"), which says: "Cualquier duda o comentario por favor comuníquese al área de Atención a Compras".
http://www.adacosta.com.mx/demowm/socios_mercancia_guadalaja...
The extra context provided shows that this distribution centre has an "área de atención a compras" and an "área de compras": "teniendo por medio, el área de atención a compras, un contacto constante con el área de compras". So we need two different terms. The "área de compras" must be the purchasing department which actually makes the purchases from suppliers, and the "área de atención a compras" is the purchasing management department, which administers incoming goods.
"Usually the purchasing department has its own system of procurement activity metrics that are used on a regular basis. [...]
The purchase management department can use the values of the metrics to create vendors rating tables and build a past-performance database in order to get a foundation for selecting vendors for future procurement activities."
http://www.mymanagementguide.com/guidelines/project-manageme...
However, in a distribution centre "compras" refers to what is coming in, not what is going out: what they are buying, not what they are selling. In other words, it is responsible for goods bought from suppliers.
For example, Walmart's Mexican/Central American division has a web page for its suppliers ("Socios comerciales"), which says: "Cualquier duda o comentario por favor comuníquese al área de Atención a Compras".
http://www.adacosta.com.mx/demowm/socios_mercancia_guadalaja...
The extra context provided shows that this distribution centre has an "área de atención a compras" and an "área de compras": "teniendo por medio, el área de atención a compras, un contacto constante con el área de compras". So we need two different terms. The "área de compras" must be the purchasing department which actually makes the purchases from suppliers, and the "área de atención a compras" is the purchasing management department, which administers incoming goods.
"Usually the purchasing department has its own system of procurement activity metrics that are used on a regular basis. [...]
The purchase management department can use the values of the metrics to create vendors rating tables and build a past-performance database in order to get a foundation for selecting vendors for future procurement activities."
http://www.mymanagementguide.com/guidelines/project-manageme...
Peer comment(s):
| agree |
Richard Hill
: given the further context "área de compras" (procurement" would be one thing and your answer fits well for "área de atención a compras", being "different depts" that "should work together"
1 hr
|
|
Thanks, Rich! That was my conclusion too.
|
|
| agree |
anademahomar
8 hrs
|
|
Thanks, Ana!
|
4 KudoZ points awarded for this answer.
Comment: "Selected automatically based on peer agreement."
4 mins
Marta Moreno Lobera
Spain
Spain
Native in Spanish
Spain
Sworn/Legal/Business, +20yrs, APTIJ
Native in: Spanish
Works in: English to Spanish
client attention department
:) Saludos, Marta.
7 mins
Lisa McCarthy
Spain
Spain
Native in English
Spain
Especialista de marketing
Native in: English 
Works in: Spanish to English, Catalan to English
Related KudoZ points
:
4
customer service department
-
--------------------------------------------------
Note added at 10 mins (2011-09-21 13:31:45 GMT)
--------------------------------------------------
Customer Service or Customer Care? Boost Profits
www.customerservicemanager.com/customer-service-or-customer... -
After a few such orders the customer will accept this scheduled purchase and ... A ***distributor who fails to recognize that his customer service department** is not ...
--------------------------------------------------
Note added at 37 mins (2011-09-21 13:59:13 GMT)
--------------------------------------------------
Given the further context I would now say it may be the
** GOODS DEPARTMENT**
--------------------------------------------------
Note added at 10 mins (2011-09-21 13:31:45 GMT)
--------------------------------------------------
Customer Service or Customer Care? Boost Profits
www.customerservicemanager.com/customer-service-or-customer... -
After a few such orders the customer will accept this scheduled purchase and ... A ***distributor who fails to recognize that his customer service department** is not ...
--------------------------------------------------
Note added at 37 mins (2011-09-21 13:59:13 GMT)
--------------------------------------------------
Given the further context I would now say it may be the
** GOODS DEPARTMENT**
+2
52 mins
procurement/purchasing department
Is what it is.
Peer comment(s):
| agree |
Yvonne Gallagher
: yes, it is! I went looking for material and came back to discover you'd posted! So will just put as ref
10 mins
|
|
Thanks Gallagy.
|
|
| agree |
EirTranslations
6 hrs
|
|
Thanks Beatriz.
|
Reference comments
1 hr
Yvonne Gallagher
Ireland
Ireland
Native in English
Works in field
Ireland
right word, right place. everytime
Native in: English (Variants: US, Canadian, Irish, UK)
Works in: French to English, Spanish to English, English, and 1 more.
Reference:
procurement/purchasing department
PDF] PURCHASE DEPARTMENT MANUAL 2009kioclltd.com/downloads/PURCHASE%20DEPT.%20MANUAL.pdfSimilar
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File Format: PDF/Adobe Acrobat - Quick View
Functions of Purchase Department are classified into following broad groups on .... Vendor Management group in Purchase Department shall maintain list and ...
Purchasing Department - Next Level Purchasingwww.nextlevelpurchasing.com/articles/purchasing-department.htmlCached - Similar
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22 Feb 2005 – Leading a purchasing department? Check out these creative ideas For purchasing department leaders.
What Are the Duties of a Purchase Department? | eHow.comwww.ehow.com › CareersCached - Similar- Block all www.ehow.com results
Not helpful? You can block www.ehow.com results when you're signed in to search.www.ehow.com
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What Are the Duties of a Purchase Department?. A purchasing department is found in most businesses. Large companies create this department in order to save ...
--------------------------------------------------
Note added at 1 hr (2011-09-21 14:28:55 GMT)
--------------------------------------------------
links not working so this is from Ehow.com
The main duty of the purchasing department is to supply every other department with the material needed to perform the tasks required. Even the human resources department requires goods to complete its job, such as pencils, pens, computers and other goods. Every piece of material that a company uses to either produce a product it sells or document the sale of that product has to go through the purchasing department to first receive the required material.
Documentation
The purchasing department has a lot of documentation to maintain and file as a part of its job requirements. Those documents include paperwork from other departments asking for material or products needed to operate. Most purchasing departments utilize what is called a purchase order when ordering products and services. This order is used by the accounting department so the company that supplied the material can get paid.
Advisory Duties
Most companies utilize the purchasing department to advice them on an expansion or planned projects. The department is a valuable tool when this process begins. It can advise on the cost of materials along with supplying a projected cost to complete the projects. The department will contact multiple suppliers and then determine what products are best and what is a good price for each item
Read more: What Are the Duties of a Purchase Department? | eHow.com http://www.ehow.com/list_6496926_duties-purchase-department_...
You +1'd this publicly. Undo
File Format: PDF/Adobe Acrobat - Quick View
Functions of Purchase Department are classified into following broad groups on .... Vendor Management group in Purchase Department shall maintain list and ...
Purchasing Department - Next Level Purchasingwww.nextlevelpurchasing.com/articles/purchasing-department.htmlCached - Similar
You +1'd this publicly. Undo
22 Feb 2005 – Leading a purchasing department? Check out these creative ideas For purchasing department leaders.
What Are the Duties of a Purchase Department? | eHow.comwww.ehow.com › CareersCached - Similar- Block all www.ehow.com results
Not helpful? You can block www.ehow.com results when you're signed in to search.www.ehow.com
You +1'd this publicly. Undo
What Are the Duties of a Purchase Department?. A purchasing department is found in most businesses. Large companies create this department in order to save ...
--------------------------------------------------
Note added at 1 hr (2011-09-21 14:28:55 GMT)
--------------------------------------------------
links not working so this is from Ehow.com
The main duty of the purchasing department is to supply every other department with the material needed to perform the tasks required. Even the human resources department requires goods to complete its job, such as pencils, pens, computers and other goods. Every piece of material that a company uses to either produce a product it sells or document the sale of that product has to go through the purchasing department to first receive the required material.
Documentation
The purchasing department has a lot of documentation to maintain and file as a part of its job requirements. Those documents include paperwork from other departments asking for material or products needed to operate. Most purchasing departments utilize what is called a purchase order when ordering products and services. This order is used by the accounting department so the company that supplied the material can get paid.
Advisory Duties
Most companies utilize the purchasing department to advice them on an expansion or planned projects. The department is a valuable tool when this process begins. It can advise on the cost of materials along with supplying a projected cost to complete the projects. The department will contact multiple suppliers and then determine what products are best and what is a good price for each item
Read more: What Are the Duties of a Purchase Department? | eHow.com http://www.ehow.com/list_6496926_duties-purchase-department_...
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